Create Meaningful Customer Engagements

improve satisfaction | increase loyalty | generate more revenues

Touchpoints Offers A Unique Combination of Artificial Intelligence and Proven Technologies to Engage Your Customers

Artificial Intelligence Automates the Engagements

ChatBot Messenger

Touchpoints auto-engages your website visitors converting them from just browsing into paying guests.

Feedback Generator

Touchpoints auto-responds to all feedback converting unhappy guests to satisfied, and satisfied to loyal.

Reputation Builder

Touchpoints auto-promotes all of your guests positive feedback online where new guests are searching.

Personalization

%

of marketers agree that personalization helps advance customer engagement!

Loyalty

%

of respondents ages 18-34 say they would be more likely to be loyal to a brand that engages them!

Customer Experience

%

of customers say they are likely to change brands if a company does not personalize its engagement!

Our Dashboard Tracks Your Customer Engagement

Touchpoints Technology Dashboard

Touchpoints Check MarkRecommendation Summary

Know which customers recommended you and which did not

Touchpoints Check MarkComments Summary

Know how your customers really feel about your business.

Touchpoints Check MarkResponse Summary

Touchpoints sends a response to all feedback by email, text or voice

Touchpoints Check MarkConversion Summary

Unhappy customers converted to satisfied and satisfied to loyal

Touchpoints Check MarkPromotion Summary

Positive feedback is promoted on key platforms to reach new customers

“How many people do unhappy customers tell about their experience…as many who will listen.”

John D. Church – Restaurateur

Join The Customer Engagement Revolution

Quality Care ER Touchpoints Technology Client
Questcare Touchpoints Technology Client
Performance Orthopedics Touchpoints Technology Client
Pain Management of North Dallas Touchpoints Technology Client
Envision Healthcare Touchpoints Technology Client
Quality Care ER Touchpoints Technology Client
The Kaufmann Clinic Touchpoints Technology Client
Total Vein Treatment Centers Touchpoints Technology Client

Today’s technology driven consumers are super-connected and highly-informed. They expect to be engaged with local restaurants.

I run a busy restaurant and do not have time to connect with my guests once they leave. Touchpoints allows me to interact with my guests and extend their experience beyond the time when they leave our restaurant. This is genius.

Gerard

Restaurant Owner

Within 30 days we were able to discover where we were falling short with our customer experience, and quickly resolved 90% of the issues with prompt interactions. I highly recommend every business implement the system.

Amy

Marketing Director

“The ability to keep desired customers and employees is enhanced by consistently delivering valued touchpoints!”

Hank Brigman – Touchpoints Power