Create Customer Engagement Touchpoints
to maximize customer experience moments before, during and after dining at your restaurant
Our Software Helps Your Restaurant Create Meaningful, Trustworthy Engagements With Your Guests to Improve Satisfaction, Increase Loyalty and Generate More Revenues
Artificial Intelligence Automates the Engagements
ChatBot Messenger
Touchpoints auto-engages your website visitors converting them from just browsing into paying guests.
Feedback Generator
Touchpoints auto-responds to all feedback converting unhappy guests to satisfied, and satisfied to loyal.
Reputation Builder
Touchpoints auto-promotes all of your guests positive feedback online where new guests are searching.
“While using technology to create human engagement may sound counter-intuitive, that’s exactly the way tech-driven consumers are headed.”
Real Time Customer Data is Summarized for You
Recommendation Summary
Know which guest recommended you and which did not
Comments Summary
Know how your guests really feel about your business.
Response Summary
Touchpoints sends a response to all feedback by email, text or voice
Conversion Summary
Unhappy guests converted to satisfied and satisfied to loyal
Promotion Summary
Positive feedback was promoted on key platforms to reach new guests
Loyal guests not only spend money with a restaurant they are connected to, they naturally influence others to do the same.
Join the Customer Engagement Revolution
Today’s technology driven consumers are super-connected and highly-informed. They expect to be engaged with local restaurants.
I run a busy restaurant and do not have time to connect with my guests once they leave. Touchpoints allows me to interact with my guests and extend their experience beyond the time when they leave our restaurant. This is genius.
Within 30 days we were able to discover where we were falling short with our guest experience, and quickly resolved 90% of the issues with prompt interactions. I highly recommend every restaurant implement the system.