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Customer Connections are Today’s Battleground

Is your business positioned to win?

Customer Connections are Today’s Battleground

Is your business positioned to win?

Today’s technology driven customers are super-connected and highly-informed. They expect to be connected with local businesses.

Connect With Your Customers on Technology They Already Use

One Platform Does Not Fit All

Let’s face it. Your customers use both email and text messaging as their platform of choice to connect with others. So which should you use to connect with them? With Touchpoints Technology there is no more guessing.

Listen – Respond – Convert – Promote

Our smart technology will connect your business with your customers on email and text platforms to:

  • listen to their feedback
  • acknowledge what they said
  • automate an appropriate response to their feedback
  • convert unhappy customers to satisfied, and satisfied to loyal
  • promote positive feedback where new customers look
Touchpoints Technology Email Text and Voice

“While using technology to create human connections may sound counter-intuitive, that’s exactly the way tech-driven customers are headed.”

Real Time Customer Data is Summarized for You

Touchpoints Technology Dashboard

Touchpoints Check MarkRecommendation Summary

Know which customer recommended you and which did not

Touchpoints Check MarkComments Summary

Know how your customers really feel about your business.

Touchpoints Check MarkResponse Summary

Touchpoints sends a response to all feedback by email, text or voice

Touchpoints Check MarkConversion Summary

Unhappy customers converted to satisfied and satisfied to loyal

Touchpoints Check MarkPromotion Summary

Positive feedback was promoted on key platforms to reach new customers

Loyal customers not only spend money with a company they are connected to, they also naturally influence others to do the same.

Join the Customer Connection Revolution

Envision Healthcare Touchpoints Technology Client
Questcare Touchpoints Technology Client
Total Vein Treatment Centers Touchpoints Technology Client
The Kaufmann Clinic Touchpoints Technology Client
Quality Care ER Touchpoints Technology Client
Quality Care ER Touchpoints Technology Client
Performance Orthopedics Touchpoints Technology Client
Pain Management of North Dallas Touchpoints Technology Client

Create Meaningful, Trustworthy Connections With Your Customers to Improve Satisfaction, Increase Loyalty and Grow Your Business

Within 30 days we were able to discover where we were falling short with our patient care, and quickly resolved 90% of the issues with prompt interactions. I highly recommend every medical practice implement the system.

Amy

Practice Administrator

I run a busy business and do not have time to connect with my customers once they leave. Touchpoints allows me to interact with my customers and extend their experience beyond the time when they leave our garage. This is genius.

Joe

Auto Mechanic